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What is contactless digital dining?
Wed, Feb 22, 2023

What is contactless digital dining?

The looming threat from the pandemic has finally pushed the restaurant industry to opt for a digital upgrade. Contactless digital dining has finally taken off, and restaurants are seeking digital solutions such as the digital dine in menu to create a digitally efficient service in restaurants. To ensure that they follow the safety rules, the restaurants must embrace digital tools and techniques for developing a secure and contactless system. However, contactless dining is here to stay and it is benefiting restaurants in multiple ways, and will dominate the future of the restaurant industry. Here’s a guide on contactless dining that you must check out.

Contactless dining: Here’s the guide

Contactless dining refers to the dining service offered at a restaurant where the diners do not have to use a paper menu or engage with restaurant staff to place an order. They can download a QR code menu app and get going.

How does contactless dining work?

The procedure is straightforward; customers scan a QR code to download the menu to their devices. The customers can explore the menu at their own pace and place the order. While dining, they can add more items to an existing order with a couple of taps. The bill payment process can also get completed from their devices. The customers and the wait staff do not have to interact at all. Thus it ensures the safety of both.

Contactless dining helps restaurants comply with the "new normal" safety regulations. It enables the restaurants to survive during such trying times, as the diners are no longer ready to touch a paper menu.

With the addition of online restaurant ordering software, the idea of digital dining has expanded beyond the boundaries of the typical dining establishment. Customers can also order the food at home using the digital dine in menu. They can place the order, make their payment, and get their food delivered without stepping out of their home.

A restaurant can now extend its service and reach out to more customers. Since the pandemic, online ordering has become a popular trend, and customers prefer a restaurant that offers such facilities.

How does contactless dining benefit restaurants?

The contactless dining trend is indeed benefiting the restaurant owners. Let's have a look at how contactless dining is reshaping the restaurant business.

The restaurants are thriving:

The contactless dining trend is showering multiple advantages on restaurants adopting digital measures and making the transition. These restaurants are drawing more customers due to adopting the contactless safety measures. Tech-savvy customers now use various apps for multiple purposes, therefore, having access to a QR code menu app is a must for them. They will enjoy the fuss-free self-service dining experience as they get to be in control.

The restaurants are upselling more:

By implementing a digital dine in menu the restaurants can upsell more. The restaurants can schedule their promotions in advance using a digital menu. They can set the price too, and at a predetermined time, the promotional offers will pop up and draw the customer's attention. The probability of the customers checking out such offers and placing an order is quite high.

Restaurants earn more profit:

The contactless dining centers round digital menus that are indeed tempting; these contain images, videos, and even animated pop-ups. The menu contains allergen information, categories, and even food combos to attract customers. With a tempting menu choice like this, the customers will order more.

The restaurants are beating the competition:

The restaurants that have entered the contactless digital dining game with online restaurant ordering software, are beating the competition. The software allows restaurants to track customers' data to assess customer preferences, and build personalized services to satisfy the customers. On the other hand, digital menus help restaurants launch loyalty programs to retain customers. Contactless dining also allows customers to build their online presence across social media.

Contactless dining is here to stay, and according to the survey findings, there is a demand for contactless dining solutions. Contactless dining is safe and also streamlines the whole service at a restaurant. With advanced technology, contactless dining in the future will become more promising.

Start your digital journey to offer a contactless dining experience to your customers with eMenu. We provide digital dining solutions to help our clients grow.